Posts Tagged ‘promotion’

I BUILT IT, NOW WHERE ARE THEY?

Friday, August 28th, 2009

You were probably told that your Web site would help increase business. So you put up a site and waited, and not much changed. Unfortunately, there are few companies that can really live by the old adage “if you build it, they will come.” And unless your company is one of the top consumer brands or on the Fortune 500 list, you probably don’t fall into that category.website

Now don’t go “unplug” your site after reading that. In today’s world, if you don’t have a Web site, you virtually don’t exist … at least not on the Web. Think about it; have you ever tried to look up information on a product or company and found it didn’t have a Web page? You were probably a little put off by the lack of readily available information. You may have even opted to use a competing service or product, simply because of the lacking Web presence.

The truth is, in this information-at-your-fingertips era, if your company does not exist on the Web, you may be on the verge of extinction.

Now you might be asking why if you have a Web site, you aren’t seeing more traffic or leads. Think of it like this … in your neighborhood there are hundreds, maybe thousands of houses. At Christmas time, which houses do you drive by to look at their light displays? The ones that are best maintained, most appealing and put more effort than that of the neighbors. Right? ugly-christmas-lights

Unfortunately, just because you built a house and put up on string of lights, people aren’t going to flock to your front door. Like these houses or any thing else, a Web site must be maintained and promoted, and requires work.

Here are a few simple ways to drive more traffic to your Web site, and ultimately more sales, to your business:

« Program. Unless you’re schooled in the HTML language, you likely do not know if your site is equipped to receive a high ranking in search engines. Ask your site administrator what he or she has programmed in the header of your site. Be sure you give him or her a few short sentences that adequately describe your organization. If you are a children’s shoe company, be sure your description says “children’s shoes.” If you sell a product in San Diego, be sure “San Diego” is in your description. Remember, these words do not appear to your site’s viewers, this information is solely for search engines. The higher you rank on the search engines, the greater the likelihood that potential customers interested in your services will visit your site.

« Link. The Web is endless. You could probably do nothing but surf the internet for a year straight and still not see all it has to offer. One page takes you to another page, and yet to another, and another. So why aren’t you taking advantage of this seamless flow of information? Find like organizations or ask business partners to post links to your site on their site. And do the same for them. Not only will this increase the chances of more people seeing your site, but the search engine algorithmic “spiders” see links in and out of sites as favorable, thus boosting your ranking.

« Contribute. Write an article. Do an interview. Give a speech. Host an event. And when you do any or all of these things, be sure your Web site is a prominent part of the communication. Point people to your site to obtain more information or to contact you.

« Archive. Think of yourself and your business like a mini-New York Times. Everything you do can and should be archived. And what better place to do that than on your Web page? Create a news and/or resources section of your site and post relevant news articles, interviews, videos, fliers, presentations, brochures, etc. there for your customers to view and download. Direct customers to your site to access this information in everything and anything that you do.

« Socialize. It doesn’t matter whether you’re inherently a hermit or a queen bee, on the Web any one can be social, and every business should be. Social media sites like Facebook and Twitter have a ripple effect when used properly. If you create a social presence for your brand and communicate with fans or followers properly, you will find that your customers will start to do the talking for you. With a social network on the Web, all it takes is a click of the mouse for these viral marketers to find your page.

« Update. Nobody reads yesterday’s news – not in the newspaper or on the Web. If your Web site is talking about last year’s promotion or an older generation of a product, they’re not going to read your site either. Keep content fresh and interesting, and you’ll keep customers coming back for more. When you update your site, tell people. If you don’t, nobody else will.

« Promote. Why is your Web site better than that of your competitors? We don’t know, but we bet you do. Tell your customers why your site is better, faster and easier to use. Even if it is something small – you updated your site’s look, you offer online ordering, or you have posted a new resource. Make your own news and communicate through all of your networks – social, in-store, online, etc.

Just like your product, your Web site is something that can only do as well as it is made and marketed. You invested in your Web site, now it is time to make it pay for itself.

For more information on Web site promotions, contact us at info@consultmyagent.com.

10 News Stories That Might Be Happening Under Your Nose

Thursday, July 16th, 2009

If you want your company’s amazing stories told, oftentimes you need to tell them yourself. That means you are responsible for sniffing out stories that are relevant to your target audiences and useful to the media.

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There are certain stories that are obviously worth telling, but there are others that may go unnoticed. In order to keep your business front-of-mind for your target audience, you need to put on your reporter hat and start digging.

Here are 10 not-to-be-missed story ideas that could be happening right now at your organization:

  1. Personnel changes. Did one of your employees get promoted to a key position? Do you have a new board of directors? Is there a new leader at your company? If you answered yes to any of these questions, tell the story to your audience and let them know how this person or new position will better your company and services to customers. Many business-focused and trade publications have sections for personnel changes and like receiving information about this as well.
  2. Anniversary celebrations. Anniversary celebrations are not just for married couples. When your organization hits a milestone – tell the world about it. These landmark events tell people that you are an established firm with a track record of success. Invite your key audiences to celebrate with you by offering promos, discounts or even a party.
  3. Moving or office expansion. For obvious reasons your customers need to know if you have a new address, but why not tell them about the impetus for the move as well. If your company is growing or if you are moving into a new, more desirable location this is only going to benefit your organization and consumers.
  4. A new process. Are you manufacturing something in a way that no one has ever done it before? Have you “gone green?” Did your employees create a way to do something that saves money for your company? These are stories that business media and media specific to your industry love to hear. If the saving in time or money trickle down to benefit your customer, tell them about it too. Not only will your company seem progressive, but you may also get new customers looking to partner with the best.
  5. Trends. People love statistics. Have you noticed sales to a particular segment skyrocketing all of the sudden? Does one color of your product sell better than another color? Keep a watchful eye on these trends and alert the media or post it on your company blog.
  6. You’re hiring. Two years ago that would have sounded like business as usual, but today with nearly 12 percent of Americans looking for work, companies that are hiring rather than firing are a novelty. Tell the news about open positions or job fairs, post info on community job boards and alert your contacts. The likelihood that you will see more quality candidates come your company’s way increases, and you also tell your shareholders that you are a company that is growing.
  7. Discontinuing products. Just because you’re not going to make or sell a certain product any more does not mean it is a bad thing for your organization. You now have the opportunity to tell customers with what you are replacing it and why it is better than its discontinued counterpart. This also gives you the opportunity to talk about discount pricing, limited-time offers and special promotions with the old and new products.
  8. Holidays. Most of us celebrate holidays by shutting down the office. However, if your company does something special surrounding a holiday, this not only becomes an HR perk to employees, but it also becomes a personal interest or a soft business story. Some companies have food drives at Thanksgiving; others create teams to do charity runs. What ever your organization does that is out-of-the-norm your key audiences need to know. This news also makes for another reason to send them well wishes.
  9. Awards. If actors and actresses tie to their names Oscar nods and winnings throughout their entire careers, then why can’t businesses use awards to tout expertise as well? Every one wants to be positioned with a winning team, so if your company is being recognized for excellence in its field, tell the world.
  10. News. Believe it or not, making news can be news. Is someone from your company featured as a guest columnist in a magazine? Are you being interviewed to talk about your organizations processes? Don’t assume that your customers will automatically know about it or catch it on the 5 p.m. broadcast. Grab a clip of the segment or article and send it around to your key audiences. Show them that you are a thought-leader in your industry.

It is important to remember that your company’s public relations is not a once-in-a-while occasion, like when you launch a new product or forge a new partnership. Your company’s story lies in your hands. We all have a story to tell, it is just a matter of finding it.reporter

For more information about public relations and marketing tactics that can work for your organization, contact us at info@consultmyagent.com.