Posts Tagged ‘marketing’

Gaga for Polaroid: Strategic or Stupid?

Friday, January 8th, 2010

Earlier today a tweet from the esteemed Jon Bailey of Bailey Gardiner caught my eye.  He commented on news announced at the Consumer Electronics Show (CES) regarding the latest partnership between seemingly “dead” Polaroid company and pop sensation Lady Gaga. lady-gaga-001

The company “hired” Gaga as its creative director to help launch its new line of products in 2010.  Read the full story here.

@JonJonBailey and I lightheartedly speculated as to the rational behind the relationship and pondered the following:

  • Will such a partnership lead to JLo-esque over-exposure (no camera-related pun intended) for the Lady Gaga brand?
  • Does Gaga have what it takes to get Polaroid off life support?
  •  Did Polaroid choose Gaga too prematurely?  She catapulted to super-stardom after one hit album … what happens if the next flop?

I think it is safe to say that this was a well executed PR move as it is piquing the interest of consumer electronics enthusiaststs, the media and bloggers alike.  But will the strategic partnership pay off in the long run or is it a here today, gone tomorrow kind of deal?  If so, was it worth the big ticket price that Gaga must be charging? 

What are your thoughts?  Will this popstar make us all go “gaga” for Polaroid once again? 

Discuss.

Five Social Media Implications for 2010

Wednesday, December 23rd, 2009

Social media strategists are dusting off their crystal balls to make their predictions for 2010. Recently, I took mine out at the Frog Pond in an attempt to see the future and, lo and behold, my crystal ball had miraculously transformed into a Magic 8 Ball. I shook it and asked if some of my predictions for 2010 would come true, but the plastic thingy read, “Cannot predict now.” At first, I thought it was busted, but then I realized my 8 ball was quite savvy. Technology changes so quickly in this space, it just couldn’t keep up.
Social Media Predictions 2010
Despite this, I pushed on and below you will find my top 5 social media implications for brands. Remember, these are the ones that were more likely to get a reading from the 8 ball of “It is decidedly so” than “My sources say no.”

 

1. Social media marketing will finally transition from “nice to have” to “must have”

2. Location-based social networking is here to stay

3. Experimental social media budgets are key

4. The division between the virtual world and the physical world will continue to blur

5. Crowd sourcing will turn social media into a direct sales channel

Click here to read the full story.

 

Source: AdWeek

The 9 Month Club Retains CMA for National MarComm Campaign

Monday, December 21st, 2009

SAN DIEGO – Dec. 21, 2009 – The UK-based pregnancy health and fitness service – The 9 Month Club – has tapped Consult My Agent, LLC to promote its offerings in the United States.nmc-logo

The 9 Month Club is a holistic pregnancy fitness coaching program that offers pregnant women full nutritional support, targeted and specific pregnancy exercise programs, mental and physical well-being and guidance on how to connect better with baby. Starting December 2009, the 9 Month Club will begin hosting free monthly web-based events for pregnant women.

“When a woman gets pregnant, she often neglects herself and only worries about her baby’s health,” said Nisha Obaidullah, president, The 9 Month Club. “Our goal is to provide comprehensive health and wellness resources that benefit both mums-to-be and the baby. It is a win-win.”

To spread the word about the Web based resources, The 9 Month Club hired the marketing and communications firm Consult My Agent, LLC, which specializes in small and medium business marketing. The firm has been tasked with enhancing the profile of The 9 Month Club in the United States, Australia and the UK.

“We are delighted to work with such a dynamic and growing organization like The 9 Month Club,” said Angie Robert, president, Consult My Agent, LLC. “There is so much potential for promoting their services. Every one we tell about The 9 Month Club wishes they would have thought of that idea first. They are a perfect fit into our existing suite of health, wellness and fitness-based clientele”

Robert added that her firm has a solid track record for promoting new companies looking to expand, and it has a niche practice specializing in marketing and public relations for fitness-based organizations.

The 9 Month Club has daily Web-based fitness videos, an online networking site and the latest news and trends in pregnancy health. For more information on The 9 Month Club, visit www.the9monthclub.com.

San Diego-based Consult My Agent, LLC is a full-service marketing and communications firm for small and medium businesses. Its services range from publication relations, social media strategies, general marketing, and more. For more information about Consult My Agent’s service offerings, visit www.consultmyagent.com.

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Simple SEO for the Non-Web Developer

Monday, September 28th, 2009

Search Engine Optimization (SEO) is all-the-buzz now when discussing marketing your brand on the Web. Basically what it means is that your site has been built – or optimized – in a way that enables search engines to give it a high organic ranking. 

 search-engines-seo

Don’t let the word organic make you think of food; it basically means a listing that pops up in the non-paid portion of the search engine query results.  If you are unsure what that means, open up Google, type the word “hamburgers,” and hit enter.  The results will likely produce an ad from Burger King up top in a shaded box that says “sponsored link,” and a few other paid-for regional results to the right side of the screen.  All of the other results below and to the left of those are “organic” results, or results that have not paid to receive a high placement.

 

So how do you get a high placement without shelling out a lot of advertising dollars?  By optimizing your site to appeal to the algorithmic search engine “spiders.”  While there are firms that do SEO, and only SEO, here are a few simple ways a non-Web developer can optimize his or her site to get the site on the right SEO track:

 

  1. Submit your site to directories: A directory is a comprehensive, categorical list of Web pages. Unlike search engines, directories are created and maintained by humans. In order to be listed, you must submit the address of your Web site to the directory. Once submitted, the directory maintainers will consider whether a site is worthy of listing.  Assuming it is “worthy,” it will be assigned to an appropriate category within the directory.  A few directories are www.dmoz.org, http://dir.yahoo.com and www.en.wikipedia.org.

 

  1. Define keywords: What are the main words or phrases that you think people will be searching for in order to find a business like yours?  Put those words down on a list and then go through the content of your site to determine whether those words appear regularly.  If they do not, then you should edit your content to include those key words.  For example, we hope that when people search for the key words: marketing, public relations, San Diego, small business, communications, and/or agency, ConsultMyAgent.com will pop up close to the top of the search engine results, so we have written the site with those key words included throughout.

 

  1. Analyze: Hook your site up to an analytical tool, like Google Analytics.  Review it regularly and see what key words people are using to find your site.  Look at days with spikes in visitors and figure out what content drove people to your site.  Take this information and use it to keep people coming back.  If a flood of people visited your site when you posted a blog on the best hamburger in town, consider creating other posts with like content.

 

  1. Create a blog: A blog is one of the best ways to keep site content fresh and to keep people coming back for more.  Search engines also notice changes in content and will revisit your site to tabulate and refresh its ranking. What’s more, when you engage your readers with information that is relevant to them, they will appreciate the free resource you have provided, pass it along to friends or re-post it on their sites.  When it is time to make a purchase decision, they will remember what you have given them and consider your company more readily.

 

  1. Link: Links in and out of your site is one of the best ways to achieve a high ranking on search engines.  Be sure to not only put a lot of links to other organizations on your site, but to also ask others to do the same for you.  The more links coming into your site will boost your site’s popularity in the search engine world.  A great place to start is with client and vendor sites, or community organizations in to which your company belongs or contributes.

 

For more information on search engine optimization strategies, contact us at info@consultmyagent.com. 

 

MarComm: A New Era

Wednesday, September 9th, 2009

Looking back over the past decade, the way we market and communicate for business today looks completely different than it used to.

Source: MyPRGenie.com

Source: MyPRGenie.com

Such significant changes have become apparent even more so in the past year due to economic conditions.  Major media outlets have shut down, broadcast entities are downsizing, syndication is coming to the forefront and everything is going … well, viral.

picture2

Source: MyPRGenie.com

I’ve said it before, and I’ll say it again:  if you’re still marketing your company the same way you did five years ago, you’re missing the target.

MyPRGenie.com put together two excellent white papers - PR 3.0: The New Public Relations Tool Kit and Social Media PR: Seizing Opportunities.  Both papers provide comprehensive analysis of the current public relations landscape, and offer insight into what businesses should be doing to market themselves in this new era.

Both PDF files are available to download by clicking on the respective links above.

For information on comprehensive public relations strategies, contact us at info@consultmyagent.com

I BUILT IT, NOW WHERE ARE THEY?

Friday, August 28th, 2009

You were probably told that your Web site would help increase business. So you put up a site and waited, and not much changed. Unfortunately, there are few companies that can really live by the old adage “if you build it, they will come.” And unless your company is one of the top consumer brands or on the Fortune 500 list, you probably don’t fall into that category.website

Now don’t go “unplug” your site after reading that. In today’s world, if you don’t have a Web site, you virtually don’t exist … at least not on the Web. Think about it; have you ever tried to look up information on a product or company and found it didn’t have a Web page? You were probably a little put off by the lack of readily available information. You may have even opted to use a competing service or product, simply because of the lacking Web presence.

The truth is, in this information-at-your-fingertips era, if your company does not exist on the Web, you may be on the verge of extinction.

Now you might be asking why if you have a Web site, you aren’t seeing more traffic or leads. Think of it like this … in your neighborhood there are hundreds, maybe thousands of houses. At Christmas time, which houses do you drive by to look at their light displays? The ones that are best maintained, most appealing and put more effort than that of the neighbors. Right? ugly-christmas-lights

Unfortunately, just because you built a house and put up on string of lights, people aren’t going to flock to your front door. Like these houses or any thing else, a Web site must be maintained and promoted, and requires work.

Here are a few simple ways to drive more traffic to your Web site, and ultimately more sales, to your business:

« Program. Unless you’re schooled in the HTML language, you likely do not know if your site is equipped to receive a high ranking in search engines. Ask your site administrator what he or she has programmed in the header of your site. Be sure you give him or her a few short sentences that adequately describe your organization. If you are a children’s shoe company, be sure your description says “children’s shoes.” If you sell a product in San Diego, be sure “San Diego” is in your description. Remember, these words do not appear to your site’s viewers, this information is solely for search engines. The higher you rank on the search engines, the greater the likelihood that potential customers interested in your services will visit your site.

« Link. The Web is endless. You could probably do nothing but surf the internet for a year straight and still not see all it has to offer. One page takes you to another page, and yet to another, and another. So why aren’t you taking advantage of this seamless flow of information? Find like organizations or ask business partners to post links to your site on their site. And do the same for them. Not only will this increase the chances of more people seeing your site, but the search engine algorithmic “spiders” see links in and out of sites as favorable, thus boosting your ranking.

« Contribute. Write an article. Do an interview. Give a speech. Host an event. And when you do any or all of these things, be sure your Web site is a prominent part of the communication. Point people to your site to obtain more information or to contact you.

« Archive. Think of yourself and your business like a mini-New York Times. Everything you do can and should be archived. And what better place to do that than on your Web page? Create a news and/or resources section of your site and post relevant news articles, interviews, videos, fliers, presentations, brochures, etc. there for your customers to view and download. Direct customers to your site to access this information in everything and anything that you do.

« Socialize. It doesn’t matter whether you’re inherently a hermit or a queen bee, on the Web any one can be social, and every business should be. Social media sites like Facebook and Twitter have a ripple effect when used properly. If you create a social presence for your brand and communicate with fans or followers properly, you will find that your customers will start to do the talking for you. With a social network on the Web, all it takes is a click of the mouse for these viral marketers to find your page.

« Update. Nobody reads yesterday’s news – not in the newspaper or on the Web. If your Web site is talking about last year’s promotion or an older generation of a product, they’re not going to read your site either. Keep content fresh and interesting, and you’ll keep customers coming back for more. When you update your site, tell people. If you don’t, nobody else will.

« Promote. Why is your Web site better than that of your competitors? We don’t know, but we bet you do. Tell your customers why your site is better, faster and easier to use. Even if it is something small – you updated your site’s look, you offer online ordering, or you have posted a new resource. Make your own news and communicate through all of your networks – social, in-store, online, etc.

Just like your product, your Web site is something that can only do as well as it is made and marketed. You invested in your Web site, now it is time to make it pay for itself.

For more information on Web site promotions, contact us at info@consultmyagent.com.

25 Effective Ways to Communicate with Your Target Audience

Friday, August 21st, 2009

The 21st century offers small and medium businesses a wide range of vehicles to communicate with target audiences. No longer are organizations limited to a letter, phone call or a press release when they want to share news, or information on products and services.

The fast-paced, multi-media world we live in is a MarCom professional’s oyster. Here are the 25 most common ways we disseminate information here at CMA (in no particular order):

1. Web sites

2. Media relations

3. Blogskommunikasjon508

4. In-person networking

5. Online networking groups (LinkedIn)

6. Social media platforms (Facebook)

7. Microblogging (Twitter)

8. Cross-promotional partnerships

9. e-Blasts/e-Mail

10. Product reviews

11. Exhibiting

12. Presenting (in person)

13. Press releases

14. Webinars or Web-based training courses

15. Newsletters (electronic or hard copy)

16. Customer appreciation events

17. Word of mouth or viral marketing

18. Videos (YouTube) or video messaging

19. News sharing (Digg)

20. Product placement

21. Third-party affiliations/associations

22. Sponsorships (cash or in kind)

23. Affinity clubs/fan pages

24. Professional/trade organizations

25. Instant/text messaging

How many of these methods are you using to convey your message? Or more importantly, how many are you not using?

No matter how you choose to communicate with your target audience, it must be done in a strategic fashion in order to achieve optimal results. A relationship – whether in person or from a distance – must be nurtured just the same.

Would your spouse be satisfied with just one contact from you per year?  It is likely the answer to that question applies to your customer as well.

For more information on strategic communications services, contact us at info@consultmyagent.com.

B2B’s Maven of Networking & Social Media

Thursday, July 30th, 2009

It is not rare for us to hear from our business-to-business clients that networking and social media is more of a consumer play.  Studies, as well as real-life experiences, have shown us this is no where close to the truth.  We contacted one of our favorite entrepreneurs and the queen of networking, Gayle Falkenthal of the Falcon Valley Group, to help explain further.

Gayle Falkenthal, president, Falcon Valley Group

Gayle Falkenthal, president, Falcon Valley Group

Falkenthal, who touts never throwing away a business card, started her company six years ago and has grown it to where she has more business than she can handle.  If there is one thing that is apparent about Falkenthal, it is that she is one plugged-in woman.  She seems to know every one in town, and if you look her up online you’ll find that she has 1,017 Facebook contacts, 953 Twitter followers and 500+ LinkedIn connections (as of 7/28/2009, those numbers will no doubt grow by the end of the week).

In this era of electronic networking, Falkenthal has successfully turned her “news writer phone book from 1978,” (San Diego Union-Tribune, 2006) into an online lead generating and relationship sustaining machine, all the while maintaining a gold-mine of in-person connections.

Read on to learn how you can use social media and networking to generate incredibly successful business-to-business marketing results.

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By Gayle Falkenthal, president and founder, Falcon Valley Group

I pushed back at first when I was asked to contribute a post offering B2B marketing advice. Me, an expert on B2B marketing? Really, you must have me confused with someone else. I don’t do a lick of marketing at all! How could I possibly consider myself an expert?

In six years I’ve never been shy of business leads, and in a down economy my independent public relations practice is thriving. As I write this, I signed a new client yesterday and I have another big contract in the pipeline. I’m referring business I can’t handle.

I must be doing something right. My approach to B2B marketing isn’t traditional, but it’s effective for me and it might be the right approach for you, too.

I don’t engage the usual tools like email campaigns, search campaigns, telemarketing activity, direct mail responses and so on. I don’t have anyone working on lead generation or sales. In the beginning, it was because I couldn’t begin to afford any of it, and I wouldn’t have known what to do anyway. The only so-called sales tool I had was myself.

“Bragging” about yourself doesn’t come naturally to most people, me included. PR pros are notoriously bad at building their own buzz. But most PR people are good at building relationships. We’re joiners by nature. It’s true for me.

A Master Communicator

A Master Communicator

So I went with my strengths when it came to my B2B marketing strategy. It came so naturally I didn’t even realize it WAS a strategy! Call my approach “Walking the Walk, Not Talking the Talk.”

I relish volunteering and I’m a sucker for a good cause. I’ve been on more boards and committees than I could list. While it’s intrinsically of value to the community, it’s also a personal showcase for me and my business.

In demonstrating what I can do through my contributions of time and talent, I’m my own living, breathing marketing brochure. I’m that free sample you get at the grocery store of a tasty new product - and how many times have you decided, “Sure, I’ll buy this!” and maybe even told someone else about it.

When people get to see firsthand what your capabilities are, it:

  • Keeps you uppermost in the minds of people who may be in a position to hire or refer

  • Shows that you’re reliable, trustworthy, dedicated, and generous

  • Impresses people with the quality of your skills and level of knowledge

  • Positions you as an authority in the field among your peers

  • Creates an eagerness in others to thank you by giving you something back

Just showing up isn’t enough, though. To make the “WTW” (Walking the Walk) B2B marketing method effective, you need to position yourself for maximum benefit to be successful. How?

  • Take a visible role that showcases your specific skills.

    • Edit the newsletter, run the web site, join the speakers’ bureau or be the publicity chairperson. Board treasurer isn’t the best choice.

  • Be willing to assume leadership responsibility. Let the buck stop with you.

  • Choose an assignment that puts you into contact with the maximum number of people and gets your name out there.

  • Impress people with the highest level of commitment and excellence.

  • Be generous with your referrals and connections.

  • Cultivate and nurture relationships through online mediums as you would with in-person contacts.
  • Deliver more than you promise.
  • Achieve success for others and you’ve achieved success for yourself.

B2B customers need to understand what you have to offer in much greater detail than a B2C customer. Letting them see what you can do firsthand fulfills this requirement in a way no mere marketing pitch can ever match.

Make no mistake; while the WTW method can be cost-effective from a budget standpoint, it takes an investment of something even more valuable: your time. In many ways it’s easier to hide behind a piece of direct mail. And sometimes it takes months or years for the seeds you’ve planted to grow. But they will.

I’ve found the payoff to be enormous. Organizations are grateful for your contribution and they sing your praises, often very publicly. Talk about a third party endorsement! It’s the ultimate word of mouth.

Every single client I’ve had in six years has come from a direct referral from someone I know, or an unsolicited inquiry. It’s much more fun and fulfilling to do something positive for your community that shows you off in the process than sending out a business solicitation. My personal mantra has always been “What goes around, comes around.” I’m living proof!

10 News Stories That Might Be Happening Under Your Nose

Thursday, July 16th, 2009

If you want your company’s amazing stories told, oftentimes you need to tell them yourself. That means you are responsible for sniffing out stories that are relevant to your target audiences and useful to the media.

nose

There are certain stories that are obviously worth telling, but there are others that may go unnoticed. In order to keep your business front-of-mind for your target audience, you need to put on your reporter hat and start digging.

Here are 10 not-to-be-missed story ideas that could be happening right now at your organization:

  1. Personnel changes. Did one of your employees get promoted to a key position? Do you have a new board of directors? Is there a new leader at your company? If you answered yes to any of these questions, tell the story to your audience and let them know how this person or new position will better your company and services to customers. Many business-focused and trade publications have sections for personnel changes and like receiving information about this as well.
  2. Anniversary celebrations. Anniversary celebrations are not just for married couples. When your organization hits a milestone – tell the world about it. These landmark events tell people that you are an established firm with a track record of success. Invite your key audiences to celebrate with you by offering promos, discounts or even a party.
  3. Moving or office expansion. For obvious reasons your customers need to know if you have a new address, but why not tell them about the impetus for the move as well. If your company is growing or if you are moving into a new, more desirable location this is only going to benefit your organization and consumers.
  4. A new process. Are you manufacturing something in a way that no one has ever done it before? Have you “gone green?” Did your employees create a way to do something that saves money for your company? These are stories that business media and media specific to your industry love to hear. If the saving in time or money trickle down to benefit your customer, tell them about it too. Not only will your company seem progressive, but you may also get new customers looking to partner with the best.
  5. Trends. People love statistics. Have you noticed sales to a particular segment skyrocketing all of the sudden? Does one color of your product sell better than another color? Keep a watchful eye on these trends and alert the media or post it on your company blog.
  6. You’re hiring. Two years ago that would have sounded like business as usual, but today with nearly 12 percent of Americans looking for work, companies that are hiring rather than firing are a novelty. Tell the news about open positions or job fairs, post info on community job boards and alert your contacts. The likelihood that you will see more quality candidates come your company’s way increases, and you also tell your shareholders that you are a company that is growing.
  7. Discontinuing products. Just because you’re not going to make or sell a certain product any more does not mean it is a bad thing for your organization. You now have the opportunity to tell customers with what you are replacing it and why it is better than its discontinued counterpart. This also gives you the opportunity to talk about discount pricing, limited-time offers and special promotions with the old and new products.
  8. Holidays. Most of us celebrate holidays by shutting down the office. However, if your company does something special surrounding a holiday, this not only becomes an HR perk to employees, but it also becomes a personal interest or a soft business story. Some companies have food drives at Thanksgiving; others create teams to do charity runs. What ever your organization does that is out-of-the-norm your key audiences need to know. This news also makes for another reason to send them well wishes.
  9. Awards. If actors and actresses tie to their names Oscar nods and winnings throughout their entire careers, then why can’t businesses use awards to tout expertise as well? Every one wants to be positioned with a winning team, so if your company is being recognized for excellence in its field, tell the world.
  10. News. Believe it or not, making news can be news. Is someone from your company featured as a guest columnist in a magazine? Are you being interviewed to talk about your organizations processes? Don’t assume that your customers will automatically know about it or catch it on the 5 p.m. broadcast. Grab a clip of the segment or article and send it around to your key audiences. Show them that you are a thought-leader in your industry.

It is important to remember that your company’s public relations is not a once-in-a-while occasion, like when you launch a new product or forge a new partnership. Your company’s story lies in your hands. We all have a story to tell, it is just a matter of finding it.reporter

For more information about public relations and marketing tactics that can work for your organization, contact us at info@consultmyagent.com.

Contests: Dynamically Engage Your Audience

Sunday, July 12th, 2009

We are all looking for ways to engage our audience and additional reasons to communicate.  Contests are one of the most effective ways to get customers thinking about your brand, engage them in conversation, and learn more about your target audience.  We see big name companies do this all the time, but it is a low-cost tactic that can work for small and medium organizations just as well.

power-women-mag-logo

Today’s featured company is Power Women Magazine.  Power Women Magazine is an online publication and radio show by women, for women dedicated to offering networking opportunities and keeping important issues to women at the forefront.  This fall, the publication is hosting its first contest: Women in Business.

The contest offers participants the chance to tell their story, gain exposure for their business, network with the 25K+ magazine readership and potentially get their picture on the cover of the magazine, if selected.  All of these sound like excellent perks for the contestants, when really the competition helps Power Women Magazine  enhance its image, expand its readership and gain advertisers.

Benefits of hosting a contest:

  • Reason to communicate multiple times with audience: rules, entry information, deadlines, finalists, winner profiles
  • Low-cost marketing solution: hosting contests doesn’t cost much more than the price of communication - social media, e-blasts, press releases, etc. Additional costs can be price of prize (often prizes are donated by contest sponsor or partner organization) and any advertising placements
  • Excellent reason to cross-promote marketing efforts with organization that targets your audiences.  Seek contest prize, feature, or article about contest in exchange for logo placement on Web site, “celebrity” judging position, etc.
  • Target audience becomes engaged with your brand: discusses with friends, thinks about ways to work into lifestyle, visits Web site
  • Captures key information on audience: Often times entry form is required which will capture basic information like e-mail, phone, address. In other cases if a video or essay is part of the contest, the company will become privy to more in-depth information about the audience, like lifestyle, social status, vernacular, etc.

Ways to make a contest work for your brand:

  • Identify product or promotion for which you can create a contect (Example: new professional hair product. Create contest for hair professionals to submit the hottest hairstyle using your product)
  • Consider the audience you are trying to reach and build the competition around their likes and interests
  • Create fair and easy-to-understand entry rules and judging
  • Offer incentives that appeal to your target audience (Example: Power Women Magazine is offering a cover story and the chance to network with 25K other business women)
  • Talk it up.  Use the contest as an opportunity to tell your audience not only about the contest, but also about the product or service you are offering.
  • Build momentum for your organization or product.  Once you’ve engaged these people, continue the conversation by making the contest an annual event, solicit ideas for new products from them, utilize their networks to distribute product information (referral leads, coupons, etc.)
  • Turn contestants into leads by seeking advertising, sponsorships, donations, etc.

For more information on comprehensive marketing strategies, like customer contests, contact us at info@consultmyagent.com.